GENERAL QUESTIONS
- What are the regular Cashier and
Student Services office hours?
Monday & Thursday 8:30 a.m. – 5:30 p.m.
Tuesday, Wednesday & Friday 8:30 a.m. - 4:00 p.m.
Summer Hours: Click Here
- My account is on hold, can I still
register for classes?
Possibly. Some Service Indicators do not prevent registration.
You must look into the details of your account on myUCF to
determine who to contact concerning restrictions and how to
resolve them.
- How much does tuition and fees cost
per credit hour and when are the fees due?
A Fee Invoice of your tuition and fees per term is available on-line via your myUCF access.
Click on the link below to find the most current Fee Schedule.
http://www.iroffice.ucf.edu/character/current_tuition.html
Fees are due by the established fee payment deadline. The fee payment deadline can be found on the fee invoice. It is also available on the Academic Calendar with other important dates.
- How much are the late fee’s?
The late payment fee is a $100 fee which applies to students
who do not pay their fees or do not pay their fees by the due
date. The late registration fee is also $100 and applies to
students who register for the first time during Late Registration
period. Student’s unable to enroll during their
scheduled registration time or any time prior to the late registration
may register for UCF temporary course UCF 1500 prior to the
Late Registration/Add Drop period to avoid the late fee.
- Where do I get a fee invoice?
Go to myUCF Web site at https://my.ucf.edu
(For Students- Student Services- Student Accounts- Fee Invoice),
any Kiosk on campus, or to the college of your major.
- Where can I get a receipt for tuition
reimbursement of fees paid?
On the Web or campus Kiosk you can print your fee invoice which
will outline your charges and payments. If you are unable to
access this data online call (407) 823-2433, or stop by Student
Services, Millican Hall, Room, 107.
- Have my fees been deferred by Financial
Aid?
Your Estimated Bright Futures (BF) found on your Fee Invoice is automatically subtracted from the Amount Due. All estimated Financial Aid deferments other than BF will reflect below the amount due line. If the estimated financial aid deferment equals or is more than the amount due, then no other action is needed. Any fees not deferred by Fin Aid or Florida Prepaid will be shown in the amount due section of the fee invoice. If you make enrollment changes your Estimated Aid listed on your Fee Invoice will be updated based on your actual enrollment after the Add Period ends.
For any enrolled student who has a Florida Prepaid College Plan (FPP), the University will automatically will defer only the portion of tuition covered by the plan. FPP tuition deferrals will also be reflected on your Fee Invoice. All fees not covered by the plan or Fin Aid are due by the Tuition & Fee payment deadline.
For Veterans Administration deferrals ensure you turn in your enrollment certification by the last day of the Late Add Period to the Veteran Affairs Office room 161 Millican Hall.
-
Is there a difference between a drop
and a withdrawal for tuition assessment purposes?
Yes. When you drop a class during the Late Drop Period (see Academic
Calendar for dates) your fees are cancelled. When you withdraw from a
class, you are responsible for paying the fees. For extraordinary
circumstances such as serious medical problems Academic Services
(Millican Hall Room 210), may approve a medical withdrawal.
If you have an approved medical withdrawal by Academic Services,
your fee liability may be removed.
- Why doesn’t Florida Prepaid
(FPP) cover all of my tuition?
The Standard FPP Plan covers the: Tuition Fee, Building
Fee Capital Improvement Fee, and Financial Aid Fee components of the hourly rate.
In addition to fees covered under the standard plan, the Local
FPP Plan also covers the Athletic Fee, Activity & Service
Fee and the Health Fee components of the hourly rate.
Neither plan covers the Transportation Fee, ID Service &
Access Fee, Material & Supply Fees, Equipment fees, Distance Learning Course Fee and the Repeat Course Fee.
- What are the acceptable forms of
payment?
Cash, Check, E-Check, Money Order and Major Credit Cards.
- Where do I pay my fees?
At the Cashier’s Office, Millican Hall, Room 109; the
Rosen School of Hospitality Management; Daytona and Brevard
Campuses.
Cashiers Night Depository (Drop Box) located on the reflection
pond entrance to Millican Hall.
On myUCF at https://my.ucf.edu
Payment guidelines for Limited Non-Degree enrollment classes
can be found on the “Registration Form for Non-Admitted
Students.”
By mail to University of Central Florida, Cashiers Office, PO Box 160115, Orlando,
FL 32816-0115. Note: Mailed payments postmarked one day prior to the fee payment
deadline are considered on time. All checks must include the student’s name and PID number written on the comment line. If the PID is not available then write the SSN on the check to ensure timely payment processing.
- How do I make payments?
Paying On-Line:
Credit Cards and E-checks
(Credit card convenience checks cannot be used on-line. You
can mail them to the address listed below.)
To access the E-PAY program use your myUCF account and enter
through the Student Center.
The University accepts all major credit cards for the payment of tuition and
fees. A $10 non-refundable convenience fee is charged for all online payments.
Paying in Person or Drop Box:
Cash, Check, Money Order and
Credit Card’s
The Cashier’s Office accepts cash payments made in person
on the main campus, the Palm Bay Campus and the Brevard Campus.
The Daytona Beach Campus does not accept cash. Please do not
mail cash or place it in any drop box.
Personal checks are accepted in all cashier’s offices;
they must have the student’s name and PID number written on the comment line. If the PID is not available then write the SSN on the check to ensure timely payment processing.
The University accepts all major credit cards at all cashier’s offices
for the payment of tuition and fees.
Cashiers Night Depository (Drop Box)
Payments placed in the drop box located on the pond side entrance
of Millican Hall on or before the payment
deadline will be considered on time. Please do not place cash
in the Night Depository box.
Paying by Mail:
Personal Check, Cashiers Check or Money
Order
Checks and money orders must have the student’s name and PID number written on the comment line. If the PID is not available then write the SSN on the check to ensure timely payment processing.
Address payments to:
University
of Central Florida
Cashier's Office
P.O. Box 160115
Orlando Florida
32816-0115
Address payments sent by overnight mail:
UCF Cashier
Millican Hall,
Room 110
4000 Central
Florida Blvd.
Orlando, Florida
32816-0115
-
What happens if my Check is returned
by the bank?
Florida State Statutes require that any checks returned to
the university unpaid for any reason, (ex. Non Sufficient
funds, Stop payment, account closed, refer to maker, unavailable
funds, etc), be paid in full and assessed a service charge.
In addition, if the check was for a tuition payment, a $100
late payment fee may be assessed.
The Returned Check Fees per Florida Statutes are as Follows:
Face Value of Check Returned Check Fee
$50 or less $25
$51-300 $30
$301 or more $40 or 5% of the check face value whichever is
greater
- Do you cash checks at the Cashiers
Office on campus?
No. However, there are two financial institutions (Sun Trust
Bank and UCF Credit Union) and several ATMs are located on Campus.
- Can I pay health
center charges and housing charges at the Cashier’s Office?
Yes. you can pay health center and housing charges at the Cashier’s Office.
- Can I pay Parking Fines at the Cashier's Office?
No, If you have a hold on your account for a parking fine, you must go to Parking Services to pay and have your hold cleared.
- When will I be receiving my Financial
Aid Check?
The Office of Financial Assistance begins disbursing funds approximately
two weeks after the term begins. The Office of Financial Assistance
disburses the awards (loans, grants, scholarships etc…).
Student Accounts will deduct any outstanding fees (except Parking
Fines, Write-Offs and Collection Costs) that are owed to the
University. A check or direct deposit will be sent to the student
for any remaining proceeds. For any question regarding refunds,
contact Student Accounts: (407) 823-2433.
- If I am Dropped for non-payment
of Tuition & Fees what fees will I incur?
Once you are dropped for non-payment, a 100.00 Late Payment Fee DNP is assessed to your account. If you request Re-Registration into your dropped classes, you must pay: the tuition & fees originally due at the time classes were dropped, and a Late Registration Fee. If you had not already paid the drop for non-payment late fee that is due prior to re-registration as well.
1098-T TUITION PAYMENTS STATEMENT QUESTIONS
***UCF staff cannot give tax advice or
assist you in calculating individual credit amounts. Please consult
your tax advisor for assistance. Your personal financial records
serve as your official supporting documentation for your federal
tax return. ***
- What is the 1098-T form?
The 1098-T form is used to assist you in determining if you
are eligible for an Education Tax Credit. It is an annual statement
that provides you with the amount of tuition charged on your
account during the calendar year. The Supplemental Data Form
may assist you in calculating the amount of the tax credit or
deduction you may be eligible to claim, however your personal
financial records serve as the official supporting documentation
for your federal income tax return.
- When will I receive the 1098-T Form?
They are mailed annually, normally on or before February 1.
The 1098-T can also be accessed via the web at www.1098t.com
in printable format. If your Gift Aid (Bright Futures, some
Grants and Scholarships, Waivers, Fellowships, and Fee Reductions)
exceed your qualified tuition charges you will not receive a
1098T form.
- I am an international student and
did not receive a 1098T form. What can I do to get one?
Nonresident alien students are not eligible to claim education
tax credits per the IRS Tax Code. Legal Resident Aliens may
be eligible per section 25 A (g) (7) IRS Tax Code. Contact Student
Accounts to request a form.
- The charges on my 1098-T are not
correct.
The 1098-T will show only charges made during the calendar year.
Charges made during a previous year will not be included. If
you wish to review your 1098-T, it can be accessed on the web
at www.1098t.com.
- Am I eligible to receive the Hope
credit or Lifetime Learning credit?
Contact your tax professional or the IRS. Information is also
available online at www.1098t.com.
- How do I update my address when
I move?
Please go online and use your myUCF account to update your
address. For computer assistance contact the computer Help Desk
at (407) 823-5117. You can also contact the registrars office
at (407) 823-3100.
- Why is the amount in Block two different
from the amount of payments I made to UCF?
*The amount in Block two includes charges that occurred to your
account in the calendar year.
* Spring term charges are reflected in the previous calendar
year if you registered prior to the first day of the new calendar
year.
*There are some charges that are not considered qualified tuition
and expenses. The Transportation Access Fee and the Health Fee, which are components within the hourly rate, are not eligible. Late payment fees, Convenience fees, meal plans,
housing and returned check fees are examples of fees not included
in block two.
- Where can I get information concerning
Tax Credits?
IRS Publication 970 for Tax Benefits for Education; IRS publication
519 U.S. Tax Guide for Aliens and IRS publication 520 for Scholarships
and Fellowships. Visit the IRS website at www.irs.gov
for more information.
HOW TO ACCESS MY ACCOUNT ON THE 1098T.COM
WEB SITE?
- Go to http://www.1098t.com
- On the left hand side of the page click on Access My Record.
- This will bring you to a screen where you can use either
your Social Security Number (SS#) or your PID Number to access
your individual account.
SOCIAL SECURITY NUMBER
- If you choose to use your SS#, you must enter SS# and your
last name then click on “Login.”
The system will prompt you for your: First Name, Mother’s
Maiden Name, and your Date of Birth; then click “Next.”
The system will prompt you to create a four digit numeric PIN.
Prior to creating this PIN you should verify that your SS# is
correct just above the pin entry line. Then type in the PIN
and re-enter it and then click finish.
You will then be directed to your account page. On the upper
left column click on “View my 1098t Tax Form.” Students
can print the form from this page.
PID NUMBER
-
If you choose to use your PID# on the same login screen where
you first entered your SS#, click on the blue highlighted
"clicking here" link which states you did not provide SS # to your
school. The system will then prompt you for your last name
and Student Identification Number, which is the numeric portion only
of the Student PID. Click “Login.”
The system will prompt you for your: First Name, Mother’s
Maiden Name and date of birth; then click “Next.”
The system will prompt you to create a four digit numeric
PIN. Prior to creating this PIN you should verify that your
PID# is correct just above the PIN entry line. Then type in
the PIN and re-enter it and then click “Finish.”
You will then be directed to you account page. On the upper
left column click on “View my 1098t Tax Form.”
Students can print the form from this page.
If you have any questions regarding the interpretation of
the rules and guidelines regarding the Hope and Lifetime Learning
credits, contact your tax professional.
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